Quote:
Originally Posted by Rumpelteazer
It isn't that bad, luckily. Although last week I introduced a new policy that verbally abusing customers get kicked out. I was tired of all the f-bombs and other expletives people were throwing around when you tell them something is sold out or what they want to do it really dangerous. It really depends on how they curse but I've kindly requested two people to leave last week, getting complements from other customers that we do this.
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Good for you! I certainly believe the customer should be treated with respect, but that works both ways.
