MobileRead Forums - View Single Post - Troubleshooting If you own the Kindle WiFi AND have spontaneous resets, vote here.

Starko · 12-21-2010, 05:39 AM

Here is a quote from that thread useful to people in Euro countries:

"the customers who have received the best resolution have called Amazon on the phone and spoken directly with a representative. I suggest you try the same. This is the number they have posted for most Euro countries (including UK): 1-206-266-0927"

I just called Amazon CS in UK and received full refund for the cover plus GBP 20,- promo credit so i can purchase the lighted cover. Because i am not in UK i was told not to send the original cover back to them but just dispose of it in any way i choose. My original cover was purchased together with the kindle and was delivered within UK therefore i had a free delivery. Now (because i asked) i also got extra credit so that the new cover can be delivered to me in the Netherlands

12-21-2010, 05:39 AM	#41
Starko Zealot Posts: 123 Karma: 998177 Join Date: Aug 2010 Device: Kindle 3	Here is a quote from that thread useful to people in Euro countries: "the customers who have received the best resolution have called Amazon on the phone and spoken directly with a representative. I suggest you try the same. This is the number they have posted for most Euro countries (including UK): 1-206-266-0927" I just called Amazon CS in UK and received full refund for the cover plus GBP 20,- promo credit so i can purchase the lighted cover. Because i am not in UK i was told not to send the original cover back to them but just dispose of it in any way i choose. My original cover was purchased together with the kindle and was delivered within UK therefore i had a free delivery. Now (because i asked) i also got extra credit so that the new cover can be delivered to me in the Netherlands Last edited by Starko; 12-21-2010 at 06:17 AM.