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Harry's doctor analogy somehow falls a bit short.
I think a bit closer to my situation would be something like this -
My knee really hurts me. I'm not sure how it was injured, but I do know it hurts. My insurance company agrees that my knee is injured, but they insist that my injury must have been the result of some extreme sports activity and that this isn't covered by my policy. I know this isn't the case, but have no means to prove otherwise.
I'm sure this won't be grasped by Harry, but he'll be able to restated his position several more times for us. Some people are just like that. They can't accept a difference of opinion and feel that repetition will make their position more palatable or that it will eventually wear the opposition down. I feel for those poor folks who have somehow become his customers. If you treat your customers poorly enough they just go away right?
PCH
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