I sent them an email too and got back the wrong answer, asked again and got back what I think is correct
me: what format I will get if I buy a book that has Available formats: Web Mobile
kobo: Hi,
Thank you for your message. The format you would receive is kepub. Web is available for reading on your computer, and Mobile can be read on Iphones, Ipods, and Ipads.
Yours Sincerely
The Kobo Team
me: I would receive epub even though it says Available formats: Web Mobile? It does not have epub in that list.
kobo: Hi,
Thank you for your reply. If it says web and mobile then it means the book can be read on our website,
www.kobobooks.com, or a mobile device such as an iPhone or Blackberry.
Sincerely,
The Kobo Team