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Old 12-15-2007, 09:51 AM   #11
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SandySchwab began at the beginning.
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Posts: 39
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Join Date: Dec 2007
Location: Frankfurt, Germany
Device: Cybook
Originally Posted by diabloNL View Post
To be honest, I still think they can't just change the cover without notifying people who ordered the brown cover.
I'm glad I'm not the only one! And according to Bookeen's Terms of Trade:

"If the products are not available, We will inform You by email as soon as possible. In the event of this unavailability, We will provide You in replacement an article of same quality and equivalent price. In this case, if you decide not to accept this replacement in accordance with your right of withdrawal (in the sense of the French law), the shipment cost will be at our charge. If We could not provide You an article of same quality and equivalent price, You will be able to cancel your order." (emphasis mine)

They didn't stick to their own Terms of Trade.
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