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Well Harry, its also a bit of "guild thinking" and personal self-interest.
Its like the "blue shield" with law enforcement, or the "no comment" on if or not you "rat out" your own.
On the one hand, it is in the "best interest of the trade" for the public to view them as honest and honorable...assuming there is reciprocity.
On the other hand, exposing weaknesses exposes liability. May be better to stay mum.
As a person whose PRS 500 began to fade and ghost in less than a year, and whose first 505 greeted him out of the box with initially a scrambled display that after 10 restarts cleared up, only to replace it with a 1 pixel horizontal line 3/4s the way down the screen (which went away after a couple of hours...but I was on the phone with Sony by this time) I say he deserves the benefit of the doubt.
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