MobileRead Forums - View Single Post - Kobo: Gift cards + promo codes may not be a fair deal

taming · 12-19-2010, 08:59 AM

Glad to see that triage CS is actually doing something. From what I have been told by a Kobo Project Manager, they put most of their staff into triage during the last week to clear up CS requests. I know they have been hiring and training CS workers as fast as they can and absolutely know that the CS has been horrible.

12-19-2010, 08:59 AM	#11
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Glad to see that triage CS is actually doing something. From what I have been told by a Kobo Project Manager, they put most of their staff into triage during the last week to clear up CS requests. I know they have been hiring and training CS workers as fast as they can and absolutely know that the CS has been horrible.