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Old 12-18-2010, 09:04 AM   #5
slayda
Retired & reading more!
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Posts: 2,764
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Join Date: Sep 2006
Location: North Alabama, USA
Device: Kindle 1, iPad Air 2, iPhone 6S+, Kobo Aura One
Quote:
Originally Posted by Otter View Post
Well, the 1.0.1 notes say the upgrade only addresses WiFi and browser issues, so I finally called B&N tech support to ask about the "my shelves vanishing" problem that happens to sd card stored content when the NC is powered on and off and their response was that only books stored on the NC's internal memory can be used with the collections/my shelves feature. When I asked if that didn't defeat the purpose of having 32gig expandability they answered "maybe it will be looked at if it becomes an issue for more customers in the future."

So disappointing.
It's not just disappointing, it's dumb way to "win friends & influence customers". I kind of says, "We don't care about our customers & what they might think".
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