Quote:
Originally Posted by voracious71
Yeah, that's typical. I got to the point where I sent off an email daily, followed up with a phone call. I got the excuse that they are a new company.  Look, if you are running a business, I don't expect excuses. If you want to be a competitor, then you should make sure you have your ducks in a row before you go live. And one of the women got a little snippy because of me following up so much-umm, excuse me? It was just very sad.
Finally, got my refund. Took 3 weeks. All I know is, my mom was looking at an ereader for my sister and asked about the Kobo. She then got an earful, lol. She got my sister a Nook Color. She doesn't read as much as I do so she will be fine with the screen and she'll like all the bells and whistles.
As for me, I will never stray from Champ again( Champ is my Kindle  )
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If Kindle was compatible with epubs, I think the Kobo and Sony ereaders would be in trouble...
For now, I am lovin' my Kobo and have had no issues. I like that I have local support in Canada (Chapters) if I need it. Not sure if amazon.ca is going to start selling Kindles soon? That may kill the Kobos, too...