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Where did you download it to? I download all my stuff to My Documents-My Books-Reader Library. I save it there and then when it's done downloading I go into reader library, find the ascm file and double click on it. Usually it pops up in the Sony reader library.
I had a problem the other day, not quite the same as yours but I still can't read my book, lol. Try re-downloading it and saving it there, see what happens.
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