Quote:
|
As for your towing company, right now that's not a company it sounds like I would entrust any business to. Just what were your guidelines for not helping somebody, who is possibly in a lot of distress, because 'you didn't feel like it'? Were they already signed up, were these guidelines clear and open, can you just turn up and say nope and walk away ?
|
I have every right to say no to a customer. Even if it's for a service I provide. I have had to say no to tire changes on the highway (if a driver doesn't feel comfortable doing it, he doesn't have to). I don't tow vehicles that are leaking gas without the fire dept on scene to check it. If a customer is being rude and obnoxious I'll leave them on the side of the road without a second thought. I've refused to release cars out of the pound for this very reason.
I don't agree with Amazon pulling the books from the archive without so much as a note saying "Sorry, your refund is on it's way", but I do agree with them being allowed to sell whatever they want.