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Old 12-13-2007, 07:16 PM   #303
GreatBear
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Posts: 19
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Join Date: Dec 2007
Device: Kindle, Sony Reader
Still getting jerked around...

So I just spoke to a Sony Rewards rep on the on the phone. I should be getting my email "early next week," he said. Every time I speak to them, they move the goalpost further away. Originally, I was supposed to be able to get my order processed in early Nov.

This time I even asked for a supervisor but was told there wasn't one available. It was very hard not to be rude.

You know, I'm getting more & more positive that the Kindle is the way to go, cheap Sony Reader be damned. Mostly because I'm sure I'll have a better customer service experience from Amazon than I'm getting from Sony Rewards. I'd rather give $400 to competent people than $50 to idiots.

Sorry for venting in public, but I've got to do it somewhere!
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