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Just got off a chat with Adobe. Here is the dialog. Names have been changed to protect the whales.
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 1 minute(s) and 2 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with Anabelle.
Anabelle: Hello. Welcome to Adobe Customer Service.
Me: hello
Anabelle: Hi Lionel .
Me: did you see my question?
Anabelle: As I understand that you want to create a new account to authorize the product with more than 6 devices, am I correct?
Me: no...i don't want to create a new account...i want more devices on my current account
Anabelle: I'll be glad to check and help you with this.
Anabelle: Lionel, you can authorize the product with our Adobe ID with 6 devices.
Anabelle: If you want more than that you need to unauthorize and authorize again with the new devices.
Me: yes...i have more than 6 devices...i have to unauthorize one of the other six?
Anabelle: That's correct.
Me: but i own more than 6 devices...why can;t i add a 7th?
Anabelle: Lionel, this is how it works and you can authorize up to 6 devices.
Me: there is no flexibility in this? there are no exceptions to the rule?
Anabelle: Sorry for the wait. Please do stay online.
Me: ok
Anabelle: Lionel, if any one of the device is not working and unable to unauthorize the product we can make an exception on that.
Anabelle: Is there anything else I may assist you with?
Me: can i add the seventh device now?
Anabelle: Since you authorized the product with 6 devices you won't be able to add the seventh one.
Anabelle: You need to unauthorize one of the device.
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