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Old 12-16-2010, 03:53 AM   #8
kronckew
Bookworm
kronckew began at the beginning.
 
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Posts: 13
Karma: 10
Join Date: Aug 2010
Location: Glos., UK
Device: bookeen opus
received another reply: at least they're responding fairly quickly. would have preferred some sort of timing rather than 'nearest future', lets hope that means this year...

best regards,

wayne

Quote:
Dear Mr. Kroncke,

I am very sorry for the inconveniences that you are experiencing, please accept my sincere apologies.

Concerning this issue, I would like to inform you, that this option will be available with the next update. Curently, our technicians are working on this update, that will be posted on our website in the nearest future.

I am very sorry for the inconveniences that you are experiencing, but as soon as you download the update, you will be able to fully enjoy your Cybook.

If you have any other comments or questions, please do not hesitate to contact me.

Yours Sincerely,

Elena Maire
Bookeen Customer Service

Last edited by kronckew; 12-16-2010 at 04:02 AM.
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