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I was just wondering if any MobileRead members had first-hand experience with this happening. Apparently not, or at least nobody has that is willing to share his/her experience.
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So it's not he-said/she-said.... here's a few links from over on Amazon, by folks it's happened to.
There's 2 customers posting comments about their direct experiences, plus 2 authors:
http://www.amazon.com/tag/kindle/for...ype=tagsDetail
This thread from mid November seems to be the start, or one example of the start of this. You'll have to open up thread that say 'users don't think this adds to discussion' since there's a lot of hostility against the lady who complained about disappearing books.... and wanted them back. (Note: these are different books, same type. Customer was offered a refund or coupon.) Warning: it's long, actual customers' experieces at beginning and end of the thread:
http://www.amazon.com/tag/kindle/for...x1Q5O45LKWEGYE
Net takeaway... if you really want to keep your books, don't depend on the publisher to keep your books for you. Back them up.
And remember... eventually you upgrade devices, or upgrade your computer, those files you backed... if they're still DRMed... won't be readable on the new device.
So, you'd better hope they haven't decided to ban your reading choices by then.