... But there is an easy way to fix all of this. Give a $10 per device bonus on each Color sold, and a $5 per device bonus on each basic nook.
Bottom line as that all the comments really go to the problems with motivating minimum wage employees. Its pretty difficult. Most of them have a tough time even affording an ereader of their own. At 20 hours per week, employees will need to work two weeks to take a color nook home.
You can provide all of the training you want, but put a little money behind it and the training will really take hold. Then again, you'll walk through the door of your local BN and immediately be hit with 10 helpful rep's. I'm reminded of the old days at Circuit City.
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