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I'm sure if she were able to clarify or expand, she would have said that compared to eInk, which only does plain text, the Nook Color would appeal more to the type of person that's looking for a general device that does games, browsing, etc; more of a toy or personal gadget, versus a printed book replacement.
Sure you can read on the NC, but you can do the same on an android phone, or a Nintendo DS. Doesn't make them the best devices for "serious readers," which the customer asked about. I'm sure the corporate brass wouldn't like hearing that word, but since when are we as customers so concerned about the suits? And why should a B&N employee have any loyalty to the company that wouldn't think twice about firing her to make a quarterly report look better.
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