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I had a similar experience.
After noticing that the battery of my new Kindle was draining rapidly during the first few weeks I owned it, I phoned Amazon CS, and they sent a replacement. The new screen was much darker (and the contrast poorer) than my first Kindle's. On top of the screen issue, the replacement also had the dreaded 'rattle', so I just decided to keep my original Kindle and live with the battery issue.
I sent the replacement back the same day it arrived.
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