Quote:
Originally Posted by Sparrow
Thanks for the sympathy Loopy.
I've emailed contact@bookeen.com and orders@bookeen.com a couple of hours ago - no reply as yet (not expecting a solution this quick, but a 'we're checking' email would be reassuring).
I must say, the speed with which they extracted their money from my CC account, led me to think they were a remarkably efficient outfit.
Unfortunately, subsequent events are leading me to revise my opinion somewhat.
I'm not throwing my toys out of the pram just yet (we all mistakes); but I am gathering them round me in preparation.
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I think i've sent an email to
support@bookeen.com before too .. might be worth a try
Loopy