Quote:
Originally Posted by donovanh
Not wanting to take a side here.. but surely if you buy something, use it for less than a month, an during the course of normal use it fails.. wouldn't you expect it to be fixed? If the substrate is so easily damaged, then is the item fit for use?
|
Depends what you mean by "normal use". These are devices with delicate glass screens and have to be treated with care. If you put the Reader unprotected into a bag with heavy books, it'll likely get damaged. If you always leave it in its case, never put it near anything heavy or pointed, and THEN it breaks, then yes, I agree with you.
Note that this issue is NOT specific to Sony. The screens of all eInk readers are made by the same company (eInk) and they are all equally delicate.
It is a VERY good idea to have some form of accidental damage cover. That's why Sony sell them.