Quote:
Originally Posted by Steven Lyle Jordan
Booksellers aren't valueless: The living salesperson's ability to assist a customer in finding what they're looking for... an ability that is heightened if the salesperson and consumer actually know each other and their personal tastes and opinions... is so far unmatched by a computer program. And salespeople who know their books can do a better job at steering you to other material you might like.
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Agree with the rest of what you said about browsing and buying digital content on-site, but I don't want a salesperson hounding me with recommendations. I just want to be left alone in a store--bookstore or any other.
It's the guilt factor--I've used a salesperson's time, so I feel forced into buying what they recommend, or else I feel guilty. Either way, I don't like it and will actively avoid stores where salespeople want to "befriend" me--or pigeonhole me.