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Old 12-14-2010, 01:09 AM   #4
mutabor
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Posts: 27
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Join Date: Dec 2009
Location: Bellevue, WA
Device: PRS-650, PRS-950
Quote:
Originally Posted by doreenjoy View Post
I'd call and ask for a manager and go through all of that on the phone with customer service.

I've had good luck when I've called Sony.
I'm going to do it today. But actually as mentioned in the post I've been calling them once a week for the past 4 or 5 weeks.

They also mentioned that they will email me a tracking number when the package ships. Of course no tracking number was emailed either.
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