Thread: My New Nook is DEAD
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Old 12-13-2010, 08:30 PM   #3
SCION
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Posts: 4,706
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Join Date: Jan 2010
Location: Texas, USA
Device: Boox Note Air2+; Kobo Libra2; Kindle Scribe, Oasis3; iPad Mini6
Quote:
Originally Posted by tootie View Post
Bought new Nook 4 weeks ago, have been playing around and setting it up as a gift for my Mom. It had version 1.4.3. "Upgraded" to software version 1.5 @ B&N's prompt. Maybe that was my mistake.

I just tried to purchase some books over 3G, and the screen went WHITE, and no response PERIOD.

Even if I hold the power button for 30+ seconds, no change, it's dead Jim.

Can anyone recommend any course of action? I already contacted B&N support. So far, nothing.

Is this thing a piece of junk? Can it be trusted to work reliably in the hands of an elderly avid reader whose trips to the library are getting tougher and tougher?

Should I have bought the Kindle?

This makes me sick so close to Christmas! I think I made a huge mistake.
"Merry Christmas Mom, I got you a White Screen of Death"

thanks for any advice
T.
Try removing the battery.
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