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tootie · 12-13-2010, 08:28 PM

Bought new Nook 4 weeks ago, have been playing around and setting it up as a gift for my Mom. It had version 1.4.3. "Upgraded" to software version 1.5 @ B&N's prompt. Maybe that was my mistake.

I just tried to purchase some books over 3G, and the screen went WHITE, and no response PERIOD.

Even if I hold the power button for 30+ seconds, no change, it's dead Jim.

Can anyone recommend any course of action? I already contacted B&N support. So far, nothing.

Is this thing a piece of junk? Can it be trusted to work reliably in the hands of an elderly avid reader whose trips to the library are getting tougher and tougher?

Should I have bought the Kindle?

This makes me sick so close to Christmas! I think I made a huge mistake.
"Merry Christmas Mom, I got you a White Screen of Death"

thanks for any advice
T.

12-13-2010, 08:28 PM	#1
tootie Junior Member Posts: 4 Karma: 10 Join Date: Dec 2010 Device: Nook	My New Nook is DEAD Bought new Nook 4 weeks ago, have been playing around and setting it up as a gift for my Mom. It had version 1.4.3. "Upgraded" to software version 1.5 @ B&N's prompt. Maybe that was my mistake. I just tried to purchase some books over 3G, and the screen went WHITE, and no response PERIOD. Even if I hold the power button for 30+ seconds, no change, it's dead Jim. Can anyone recommend any course of action? I already contacted B&N support. So far, nothing. Is this thing a piece of junk? Can it be trusted to work reliably in the hands of an elderly avid reader whose trips to the library are getting tougher and tougher? Should I have bought the Kindle? This makes me sick so close to Christmas! I think I made a huge mistake. "Merry Christmas Mom, I got you a White Screen of Death" thanks for any advice T.