MobileRead Forums - View Single Post

Ron46 · 12-13-2010, 07:41 PM

Mine went 11 1/2 months and finally froze on the initial screen with no USB connectivity and no ability to do any of the fixes Ken describes. I called 718-728-3605, talked to a tech, quickly got an RMA and returned the reader with proof of purchase. I received a brand new one a week later, with new batteries and cable and an invoice that listed $10 shipping "paid by Ectaco". You can't beat that! I only had 2 weeks left on my warranty.

12-13-2010, 07:41 PM	#12
Ron46 Zealot Posts: 103 Karma: 110 Join Date: Nov 2009 Location: Massachusetts Device: JetbookLite, EB-1150, PalmIIIXE	warranty kudos Mine went 11 1/2 months and finally froze on the initial screen with no USB connectivity and no ability to do any of the fixes Ken describes. I called 718-728-3605, talked to a tech, quickly got an RMA and returned the reader with proof of purchase. I received a brand new one a week later, with new batteries and cable and an invoice that listed $10 shipping "paid by Ectaco". You can't beat that! I only had 2 weeks left on my warranty.