Thread: CyberMonday Coupons (did you get yours, did you get the right one?)
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Old 12-13-2010, 04:58 PM   #8
jimr
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Posts: 92
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Join Date: May 2010
Location: Kitchener, Ontario
Device: Original Kobo
Quote:
Originally Posted by jiminrussell View Post
It is now 11 days since I opened a ticket with Kobo support about receiving the incorrect coupon and still nothing from Kobo about when or even if this is going to be fixed. I updated my ticket last week asking for an update, no response from Kobo, I have updated the ticket again today asking for an update on when this is going to be fixed.

I am starting to understand some of the other comments I have seen in the forum about the poor customer service.
Sounds like you and I are in the exact same boat!
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