|
Harry, You state the obvious while simultaneously missing the same.
Things I know -
The reader wasn't damaged or abused.
No physical damage was visible.
The reader's screen doesn't work.
Sony says an inner screen layer is cracked
If the delicate substrate broke I simply feel it should be covered under the warranty as a manufacturing defect. Your arguments that Sony shares no responsibility for my non-functioning reader are silly. You don't know any more than I do what actually happened. If it cracked as a result of abuse I would agree with you, but if it broke under normal use then I disagree.
PCH
|