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Wow. It sounds like B&N is actively trying to make one of the three otherwise indisputably good things about their e-books operation suck (the others are the low-priced and excellently done annotated B&N Classics line often available as promo freebies, and their cute stuffed mascot bear, in case you were interested, which you're not).
Normally you should just be able to drag your old files into any given app/device, and enter the corresponding name/CC# when prompted, and that should be the end of it. Sucks that it seems like they've changed this, and I'm sorry you've been having problems with their new-and-disimproved method.
Well, at least it's still the easiest of the lot to strip.
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