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Jon, did you ever get a response from your second email?
I'm planning on emailing them and letting them know that I have decided to go with a Tuff-lov cover. Considering I've purchased 6 different covers and 3 booklights from them in the past 2 years and have recommended their product on many occasions to people who I know have purchased from them because of my recommendation, they are definitely losing a valuable customer.
I would like to know how many of their coveted Kindle and Nook customers are repeat customers. In this economy, ignoring any market share is just bad business.
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