Quote:
|
Amazon refused the refund as follows:
|
Wow, that sucks. Given their record of good customer service otherwise, I'll be surprised if they don't do something to fix the problem for you eventually. I kinda think that they are refusing the refund because they have something up their sleeve that will make replacing the cover unnecessary. The attitude I've gotten from their customer service just does not line up with "We know the product we manufactured and sold you is unusable, but you're out of luck." Only time will tell, I suppose.