Quote:
Originally Posted by Boston
KennyC and Doogman,
I had already tried what was stated before calling Sony support.
First I tried just this
.. Reset the Reader by pressing the RESET holewith a small pin or clip slide the power switch to restart the Reader for 5 seconds.
Then I tried doing this and then flipping the Power Switch.
Neither worked.
~~~
The customer support rep immediately asked "Did you hold for 5 seconds when pressing the RESET hole and press the Power Switch 3 times?" I said, that I didn't try the power switch 3 times. He said I had to do that and to try it that way. I did and it worked. He then reiterated that the "5 seconds" and the "3 times" were important.
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Totally weird. If it works though....
I know I have to push my accelerator 3 times to reset the oil change monitor when I change the oil in my car....but it does explicitly say that in the manual.
