Quote:
Hard Reset (PRS-350, PRS-650 & PRS-950)
Warning this will delete all content on your Reader and restore it back to factory settings..
Reset the Reader by pressing the Reset hole (1) with a small pin or clip.
After 5 seconds, slide the Power switch to restart the Reader.
When the screen displays Opening book
Press and hold both the <( 2) key & magnify (2) key simultaneously until the Reset all screen appears.
Once the Reset All screen appears press the Options button (3) to continue.
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Here is the reset process that Sony Support walked me through when my PRS-650 recently locked up (when I couldn't get past step 2 of the above instructions) :
Reset the Reader by pressing the Reset hole (1) with a small pin or clip.
After 5 seconds, slide the Power switch
3 times to restart the Reader.
This may be a soft reset option...I don't know for sure as I keep my books on an SD card, but it looks like the Sort order display settings I changed are still set