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For ease of use and simplicity, if their store works in Mexico, I would recommend the Kindle 3. It has the best e-ink screen at the moment (Pearl), it's easy to use and if she can buy from Amazon in Mexico, then the Amazon e-book store will be the simplest buying experience with the widest selection. She can buy books through the e-reader, so no hooking it up to a computer, just browse and buy.
Also though, Kobo is a very simple and easy to use e-reader with wifi, but since it sounds like you may rather have her know one store that's easy to buy from, their store isn't as big as Amazon Kindle, but it is pretty big anyway. And I don't know if she can buy from the Kobo store in Mexico.
And a Sony could also be a possibility. They are easy to use, have the newest Pearl screen, and most importantly (and unlike Kindle and Kobo) are touchscreen, which you may prefer for your mom. Of course, their store, same as Kobo, isn't as big as Amazon Kindle, but again it's still pretty big. And Sony is international so I'd hope she can buy from their reader store in Mexico. Only their bigger reader, the 950 (a 7"), has built in wifi and I'm not sure but I don't think she'd be able to buy and download from their store over wifi in Mexico (because the wifi version is only supported in the U.S. right now). However, you didn't specify that it has to have wifi, and their other e-readers, the 650 and 350, may also interest you.
Good luck with your decision!
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