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I had problem with my K3 freezing and rebooting (and forgetting where in a book I was after said reboot). So I got a replacement from Amazon. This one froze as well after less than a day. Some part of me thought it might be the cover since the holes the hooks go into has some sort of ports in them.
So I called CS again and explained the problem and asked if it could be the case and they admitted that they'd had some problems with the case. Got a refund for the case and haven't had a freezing/rebooting problem since i stopped using it.
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