Thread: Troubleshooting If you own the Kindle WiFi AND have spontaneous resets, vote here.
View Single Post
Old 12-10-2010, 10:35 PM   #8
luvhilndr
Connoisseur
luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.luvhilndr is faster than slow light.
 
luvhilndr's Avatar
 
Posts: 55
Karma: 29168
Join Date: Aug 2010
Location: USA
Device: Kobo H2O, Kindle Voyage
Quote:
Originally Posted by desertgrandma View Post
Have you tried the "call me" feature??

Go here, click on the "contact us" button, sign into your account, choose the "call me" option, and enter your phone number.

Someone will call you back almost immediately

Amazon has been very good about replacing K3's with the spontaneous reset problems.
I didn't try calling them or having them call me, mostly because I am convinced it's the cover and not the Kindle at fault here. My Kindle works perfectly outside the cover now, so I really don't want to replace it unless I have to. I would love a refund on the cover though. I bought it at Best Buy back in September so I doubt that Amazon will refund me for it. Which probably explains the silence on their end.
luvhilndr is offline   Reply With Quote