Thread: Troubleshooting K3 Freeze, won't reset, and sending it back is not an option. helpp~
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Old 12-10-2010, 10:17 AM   #34
FF2
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Posts: 1,105
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Join Date: Oct 2010
Device: WiFi Kindle3
Quote:
Originally Posted by staceyb View Post
I have had numerous calls with Amazon - troubleshooted, updated software, and have received two Kindle replacements. Despite all of that, I continued to have the freezing problems that everyone has mentioned above until I stopped using the Kindle cover. It has been over a week and I have not had the Kindle freeze even one time. Not sure why Amazon is not telling me to try this??
I have read in the last few days, that Amazom MAY be realizing that the UNlighted case seems to cause the problem. Maybe they will fully accept that after they get some cases back or maybe it is the case and SOME k3's. So they will probably have to experiment a bit. Glad you solved your problem. I've been using the lighted case for 2 months with light on/off and no particular issue (knocking on wood)
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