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terifili · 12-10-2010, 07:53 AM

I bought my white Kobo when they first came out....

The pretty blue button became "detached" about a month ago.

So Kobo was nice enough to send me a box right away to return it and get a new one. I got it within 3 days! Another original white Kobo. Great Customer Service!

BUT

The new one has a couple black lines, only when you turn on the Kobo (push power button). AND, I feel like the blue button is already starting to come away from the device.

I am so sad...
My friends who have the original black Kobo, do not have this problem with the button... this is odd to me!

12-10-2010, 07:53 AM	#1
terifili Enthusiast Posts: 49 Karma: 106 Join Date: May 2010 Device: Kobo	I really wanted to love my Kobo... I bought my white Kobo when they first came out.... The pretty blue button became "detached" about a month ago. So Kobo was nice enough to send me a box right away to return it and get a new one. I got it within 3 days! Another original white Kobo. Great Customer Service! BUT The new one has a couple black lines, only when you turn on the Kobo (push power button). AND, I feel like the blue button is already starting to come away from the device. I am so sad... My friends who have the original black Kobo, do not have this problem with the button... this is odd to me!