Quote:
Originally Posted by SCION
It's interesting that people find the use of the word "toy" acceptable from a corporate standpoint. Why is such a reference not found on the B&N website or in the promotional videos? I doubt corporate would approve of this phrase being used by employees. Simply opinion trying to be passed off as fact. I know it's a common practice.
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I see where you are coming from.
However, you have to realise that customers nowdays are mightily fed up with pushy, incompetent, untrustworthy, dishonest sales persons who would sing songs to sell what corporate wants to sell, not what is the best for the customer, that when one encounters a honest one it is a shock.