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Originally Posted by digital_steve
It'd be nice that as soon as someone mentions something bad about the kobo the default response isn't "well you should've done xyz with xyz softwares and see ya later, your post isn't helpful anymore because you don't like the kobo".
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That is the way forums work. One poster posts, another one responses.
No final statement or being carved into the stone.
The very idea of posting for help is to get attention for the problem. So,
people try to answer and say <insert_something>. Wrong answer? Don't
apply it. Look for different solution.
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I have to say that i have noticed this attitude A LOT on the Kobo forum, i even got a PM once giving me the good news about me saying how much i like my new sony and recommending it (albeit from a nice person, so that's all good). I've noticed it a lot from the same usernames as well.
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Eh! One of people complaining over the reader reported comparative answer
as a spam and asked for removal. Regarding that, I would have to say just
this: close the door, turn the power off and breathe deep.
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It makes it hard to recommend a product for a less than tech-savvy user when you know for a fact that the software that comes with the ereader is crap.
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Even the spoon is too demanding for people like that. "What? I have to have
computer to use computer? I have to pay for my ereader? What? It does not
work reading my minds? What? Nobody rings me by the phone to offer help,
when I need it? Ah, I need to know what my problem is???"
I don't want to be rude and would not. Just, folks don't keen to invest time
and effort and asking other posters to do that are not my cup of tea.