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People seem to either love or hate the Sony software. There aren't too many moderates. It also seems to work well with some computers and not so well with others. I really like it and take full advantage of its syncing features and collections to manage my library. It reminds me of iTunes. Then again, I've also been using it for nearly four years. I know what it was like in its earliest form, which was very basic and extremely slow / unstable. It has come a LONG way since then so my perspective is a little different than most people.
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