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Old 12-09-2010, 11:00 PM   #29
chilady1
I devour books!
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Posts: 789
Karma: 1285226
Join Date: Mar 2009
Device: iPad Air, Kindle 3/Kobo Aura HD, iPhone 6
Quote:
Originally Posted by sirmaru View Post
I just ordered the Marware Eco-Flip Kindle Flip Case (Fits 6" Display, Latest Generation Kindle), Black, from Amazon.

It has no metal hooks and uses a different method to retain the Kindle.

Since I only have problems when my Kindle WiFi is being carried in my wife's purse when we are travelling, I suspect those metal hooks are shorting the unit and going into a Radio Shack store with background electrical noise may have aggravated the situation.

If I go one month without any problem with the new cover, then my theory will be proven. We shall see. Its worth a shot since when I google the problem just too many seem to have it. It appears only the WiFi version is affected and not the 3G version.

It also appears that firmware 3.0.1 nullified the hook problem since I had no problems then for 2 months. All the other versions from 3.0.0, 3.0.2 and now 3.0.3 have had the problems.

In any event Amazon CS is just researching this problem now. They took my data but offered no solutions.
This is exactly what I have been experiencing. I had noticed postings regarding the re-boot issue and its been happening to me for a while. I decided to wait before calling Cust Service. I have since called and they indicated that a Kindle technican would call me but they never did. My Kindle would re-boot for no apparent reason. I have the unlit basic Amazon case. I am going to take it out of the case and see if it re-boots over the course of the next week. Thanks everyone!
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