Stephen Cole thanks for the prompt fix - everything worked well.
My firefox is acting very flaky (run off a USB stick, none of the addons will install), I had problems accessing the menus. I don't think this is a problem with your software.
I noticed when I downloaded the full file that it was encrypted/DRM PDF, or at least it would not display in Adobe reader, but was fine in digital library. Is your software reading this into the browser? If so it is a neat trick.
From what little I can understand the software appears as download manager and a browser display reader. It works well, though personally I can only see myself using fully downloaded ebooks on eink/epaper, I find browser reading horrible (which has nothing to do with your software).
I also like the fact that your site makes it clear what is encrypted and presumably what is not - this is a very good thing when considering what I am purchasing. I cannot remember this being so clearly stated on other sites.
Good luck, I know I will be using your site for purchases once I get some form of eink/epaper device - and thanks for the help.
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