Quote:
Originally Posted by HarryT
Hi mrsp,
I can report that Bookeen's customer service certainly DOES exist - they have answered a number of my e-mails.
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Well they didn't answer my email - and at that point I was a potential customer.
I also see on the forum that they are not answering to someone whose screen has gone black.
I am sure they do exist but it remains to be seen whether they are reliable and so I would rather wait and find out before outlaying the $500 odd they are charging and risk having an expensive problem...