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Old 12-08-2010, 10:18 PM   #23
SteveEisenberg
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Posts: 7,435
Karma: 43514536
Join Date: Jun 2008
Location: near Philadelphia USA
Device: Kindle Kids Edition, Fire HD 10 (11th generation)
Quote:
Originally Posted by WilliamO View Post
I have just spoken with Amazon and they have advised me to remove my Kindle from its cover, as they are aware of an issue with the Kindle/tagged case covers causing reboots. They are looking into the problem and will contact everyone who reports this problem as soon as they have a resolution.
It took a while for my pattern to become overwhelmingly clear, but for for last couple weeks the Kindle will reboot at least hourly when hooked into the my green Amazon no-light case, and never when outside.

I have to call as well. Getting a new case, when perfected, would be a better idea to me than replacing my device, given reports of people who got new K3's and then had it happen to them again. Since the lighted case is OK, it obviously can be fixed at the case level.
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