Quote:
Originally Posted by WilliamO
I have just spoken with Amazon and they have advised me to remove my Kindle from its cover, as they are aware of an issue with the Kindle/tagged case covers causing reboots. They are looking into the problem and will contact everyone who reports this problem as soon as they have a resolution. I suspect they will be replacing a lot of cases.
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I'm also having a similar issue, and just contacted Amazon last night about it (phenomenal customer service, I might add. You don't even call them, you click on a button on the Help page and they call you..literally called me in under 10 seconds).
First thing the rep did when I described the problem was to read him the serial off the case (and I didn't even mention that I suspected the case), and remove the Kindle from it. He said he would be contacting me within a week or so about the issue. It hasn't frozen since removing the cover, but it's hasn't been long so we'll see.
Also hi. First time poster, heh.