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mrsp · 12-10-2007, 01:59 AM

done - edited original post

I have given up hope/lost interest in Dymocks after I found out it was going to be Iliad (not because I don't like Iliads but because it isn't the device for me) and $800 or more.

I was leaning towards the Sony but got spooked by the lack of warranty having noticed that quite a few people have had problems with their screens. Similarly, even though Cybook would give me a warranty, their non-existant customer service and distant location put me off especially seeing that people from the first shipment are already having a few screen problems.

I was too nervous to fork out the big bucks on either model so I went low-tech and ordered myself an ebookwise. Its costing me about $170 Australian and although there is no warranty, its not relying on any new tech for the screen and there are people who can report to their longetivity otherwise. I figure it will give me 12 months or so to sit back and watch things unfold a bit more while taking the edge of my gadget buying ebook reader device thang.

So Dymocks have already lost one potential customer...

I wonder if they, and companies like them, read forums like this - perhaps they'd learn what people wanted if they did.

12-10-2007, 01:59 AM	#46
mrsp Connoisseur Posts: 51 Karma: 28 Join Date: Oct 2007 Device: palm T2	done - edited original post I have given up hope/lost interest in Dymocks after I found out it was going to be Iliad (not because I don't like Iliads but because it isn't the device for me) and $800 or more. I was leaning towards the Sony but got spooked by the lack of warranty having noticed that quite a few people have had problems with their screens. Similarly, even though Cybook would give me a warranty, their non-existant customer service and distant location put me off especially seeing that people from the first shipment are already having a few screen problems. I was too nervous to fork out the big bucks on either model so I went low-tech and ordered myself an ebookwise. Its costing me about $170 Australian and although there is no warranty, its not relying on any new tech for the screen and there are people who can report to their longetivity otherwise. I figure it will give me 12 months or so to sit back and watch things unfold a bit more while taking the edge of my gadget buying ebook reader device thang. So Dymocks have already lost one potential customer... I wonder if they, and companies like them, read forums like this - perhaps they'd learn what people wanted if they did.