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Why in the world would I bother to complain to the publisher?
I'll just go to Amazon, Barnes, Borders, Diesel, BooksOnBoard or any one of numerous other stores and buy the book and download it.
Heck, I'm pretty sure I can just go to my Library Overdrive and check it out.
Why would Google eBooks be restricted from providing what every other eBook store delivers for the exact same prices? Why would a customer want to mess with it?
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