I'm not a customer, and NEVER will be. Geez, these guys charge your credit card account when they don't even have the item in stock?! What a bunch of jerks. There is no guarantee they will ever have any more stock, or if so how long before they get it. The industry standard is to charge the credit card only when the item is processed for actual shipping. Anything else is just plain unethical. If I was a customer I would call my credit card company and complain. I would also complain often and loudly to Sony who in return might revoke their license to sell Sony items.