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If that does'nt work -
Hard Reset (PRS-505)
1. Ensure the Reader is powered off by checking that the indicator next to the power button is not illuminated.
2. On the back of the Reader, using a pin or paper clip, press the RESET button.
3. Turn on the Reader.
4. While the screen displays Starting up... , simultaneously press and hold down the Mark button and the VOL + button until the Reset All screen is displayed.
NOTE: If Starting up... does not display on the screen, charge the Reader's battery for several hours before
attempting the reset process again.
5. Press the 5 button to reset the Reader.
but it will remove all your content from the device.
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