Thread: Troubleshooting My K3 got the black line
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Old 12-03-2010, 02:40 PM   #5
desertgrandma
Enjoying the show....
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Posts: 14,270
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Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by pchrist7 View Post
Hi All
Thanx for your support ! Needed that ;-D
Kindle CS told me to call them - so I did.
I don't believe it !! After 6 min. 10 seconds on the phone, all was settled.
Well, trouble ticket logged and sent to replacement team, who'll mail me with further info.
But I'm schocked - 6 min. in total ?
Wow - NOW I understand why almost everyone is impressed by CS.
Had my fears living in Denmark, but right now I'm smiling so much my face might crack.
Kindles and Kindle Customer Service Rule!!!
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